Care plan
After launch I stay: updates, fixes and new pages, without hunting for a developer.
Every month
Site up- Updates installed and tested
- Uptime and speed checked
- Backups verified
- Your content changes done
The exact scope is agreed in writing.
Who it's for
Anyone whose site has to keep working
Businesses whose site was built by someone who is no longer around.
Clients after launch who want the same person to keep looking after it.
Teams with no developer who still need changes now and then.
What's included
The quiet work that keeps a site healthy
Fixes and updates
Security and framework updates, and fixes when something breaks. [Response time - to confirm]
Uptime and speed checks
I hear about a problem before your customers do.
New features on request
A new page, a form, a section: quoted before I start.
Help with content
Texts and photos changed for you when it's quicker than doing it yourself.
How it goes
Monthly, or only when you need it
A care plan runs monthly with an agreed scope; or you ask when you need something and get a quote each time. Either way, nothing is charged without agreeing it first.
Monthly
An agreed scope every month
[What a small change includes - to confirm]
On request
A quote for each job
No commitment between jobs.
Questions
About the care plan
Can you look after a site you didn't build?
Usually yes. I look at it first and tell you honestly what state it's in and what it would take.
Who pays for hosting?
The hosting account is in your name. [Whether hosting is part of the care plan or paid separately - to confirm]
Can I stop at any time?
The code and the accounts are yours, so you're never locked in. [Notice period for ending a care plan - to confirm]
A site that needs looking after?
The form opens with "Care plan" already picked.